We landed punctually and had been very pleased which the trip was clean and pain-free. After we manufactured it to baggage claim, the carousal stopped and about 1/2 of the travellers been given their baggage. There were so Many people waiting for our baggage. Quite a few of us went on the AA to clarify they needed to do one thing.
We flew Just about in vision on the destination, and then the captain arrived on and mentioned the technological concern was acting up, and as an alternative to landing wherever our desired destination was, they needed to convert back again to get it serviced by individuals that may actually make this happen.
I uncover it awful to get my luggage go missing in Miami on the two leaving and returning flights. I be expecting being contacted instantly on how we can easily come to an agreement about this. I will be undertaking a stick to up.
I made an effort to utilize a $five hundred journey voucher for the latest flight and I had been struggling to achieve this as American Airways refused to simply accept the voucher. Remember to convey to travelers to help keep their seats rather than be ripped off by these fictitious vouchers that AA delivers for vacationers to surrender their seats.
Many people figured out from a travellers that were watching for our plane to arrive for his or her return to Miami that as we camped in Miami, they had been returned to hotel rooms and supplied with meal and breakfast at no price! We hope compensation equivalent in benefit for housing and meals to that you just offered towards the passengers that had to stay in Roatan because of the mechanical issues with our flight.
I would like to fly this Monday vs Sat but was instructed I might be charged a cost. That’s outstanding , thinking of I are flying with American for over six yrs and would by no means consider flying with any individual else ever.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I set my bag while in the overhead. It was an uncomfortable instant for me And that i frankly did by no means value this flight attendant’s very loud and arrogant Mind-set.
Document LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Condition on Might 14th. Our strategy was to fly the following early morning to Phoenix on Flight 5635 We arrived at the airport at four:thirty am on Might fifteenth and our flight AT six:15 AM was cancelled on account of lack of communications for that pilot to direct his flight. However, there were no other flights to Phoenix that working day. So we were given an right away stay in El Paso. We experienced already turned inside our rental motor vehicle So we have been stranded for the resort with the working day!!. The vacation agent rescheduled our flight for the next day May well 16th. We were taking a look at our tickets later on inside the day and understood a thing was wrong with our tickets so we went back again on the airport and talked towards the agent and we only had a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that day!!! If we had not checked Along with the agent we would have been layed around in Phoenix for one more day. We had also upgraded our seats so we shed about $two hundred in service fees.
I used to be thrilled to get to the 3 million mile amount on American Airways and also to be awarded a Technique Huge enhance. While my spouse and I have a family vacation vacation booked on American to Frankfort, Germany in April, I decided I would want to use our Up grade and possess A further holiday vacation journey to London. This was not prepared, but due to update we made a decision to have yet another journey.
I am astonished at The dearth of consumer service at American Airlines. I used to be a flight attendant for 30 several years and took good satisfaction during the training I gained from American. On the modern vacation I watched a passenger and agent argue about which one was ruder. There's no obvious enforcement of grooming principles everywhere in the organization.
The weather conditions in Dallas from 11:00 am right up until properly following five:00 pm was blue skies and sunshine. The flight from Dallas to DC was not stuffed with weather as the path was direct and never altered apart from slight turbulence which brought about altitude adjustments to prevent. The temperature in DC was apparent and no rain. Weather predicted for Charleston WV did arise 45 minutes after the originally scheduled landing time should have occurred. It really is my perception that American Airways could have and should have supplied far more in just how of logistical expertise in Dallas for gate availability and contingency programs when gates are blocked, a lot more guidance for delayed connecting flights to Read More Here help passengers and keep away from missed flights, and a lot more humanity and understanding for travellers stranded during the night time in a sizable town without having information, means, etc. We weren't provided everything by Vanessa S. or even the gate personnel. I did Visit the ticket counter in DC as well as a Manager, Sandra did offer our first and only apology and information on lodge shuttles from the airport and a discount voucher great at numerous inns. Incidentally, our luggage which was checked was not accessible to us on Friday night time and we ended up presented a complimentary toiletry bag. Baggage staff ended up really courteous and also the spotlight of our client encounter. For the reason that we could not get re-booked right until the subsequent working day And that i could not reach Charleston WV as required for organization obligations, I rented a hotel area in DC as well as a rental vehicle and drove myself to Charleston WV from Washington DC. the following morning in order to arrive as essential. The results of my working experience left me emotion extremely unhappy in The shopper service obtainable at American Airlines.
I am really upset using this service from American Airways. We had prepared a getaway that we thought would start off by enjoying exceptional service from American.
My other problem is that the meal vouchers that I have been given weren't ample!!! They only gave me $32, for three foods! That isn't sufficient to take in a food anywhere in LA, or everywhere inside the airport. I am expected to receive a few foods outside of $32 here within the resort? Not possible!!!
rosity to us shareholders. Management and all staff of AAL are clearly doing an incredible task, reflected during the continuous rise of